اشتري Chocolates on the Pillow Aren't Enough 1 غلاف مقوى في الامارات

Chocolates on the Pillow Aren't Enough 1 غلاف مقوى

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مواصفات Chocolates on the Pillow Aren't Enough 1 غلاف مقوى

الكاتب 1
Jonathan M. Tisch
تنسيق الكتاب
غلاف مقوى
اللغة
الإنجليزية
رقم الطبعة
1
الناشر
Wiley Publication
تاريخ النشر
26/02/2007
المراجعة التحريرية
"The secret to running a good hotel is making guests feel welcome, providing a memorable experience, and ensuring both physical and psychological security, 24/7. Those principles can be applied to any business trying to attract and keep customers, according to Jonathan Tisch, chief executive of Loews Corp. Hotels, part of the Tisch family business empire created by his uncle Larry and father Robert (both now deceased). With co-author Karl Weber, Mr. Tisch shares tips for forging lasting connections with customers in Chocolates on the Pillow Aren't Enough." (Wall Street Journal) "An insightful primer on crafting your customer experience. I don't care how good you are—there's a tweak or two that you can make to your customer's experience. Let Tisch's stories inspire you to do it a little better." (The Marketing Minute) "In the book, author Tisch gives examples of companies that are 'doing it right' and breaking out from the crowd of competition to offer a memorable customer experience which leads to customer loyalty—a rare commodity in this over crowded commercial world." (Bizinformer)
عن المؤلف
JONATHAN M. TISCH is Chairman and CEO of Loews Hotels, as well as co-Chairman of the Board and member of the Office of the President of Loews Corporation, the hotel chain's parent company and one of the largest diversified financial holding companies in the United States. Recognized as a preeminent leader of the nation's travel and tourism industry, Tisch is Chairman of the Travel Business Roundtable and NYC & Company, the city's official tourism marketing organization. In 2005, Tisch became the host of his own television show, Open Exchange: Beyond the Boardroom with Jonathan Tisch, a series of one-on-one interviews with America's preeminent CEOs and business luminaries. Tisch is also the author of the bestseller The Power of We (Wiley).
عدد الصفحات
128