Coping with Difficult People

Name: Coping with Difficult People
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Publisher: Random House Publishing Group
ISBN 13: 9780440202011
ISBN 10: 440202019
Book Description: Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: Stand up to anyone -- without fighting. Blunt a sniper's attack. Get a clam to talk. Cut off a Sherman tank at the pass. Manage bulldozers. Get stallers off the dime. Move a complainer into a problem-solving mode. Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
Language: English
Author: Robert M. Bramson
Publication Date: 19880901
Number of Pages: 240