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Difficult Conversations printed_book_paperback english - 3/11/2011 Details

ISBN 13
9780670921348
ISBN 10
670921343
Book Subtitle
How to Discuss What Matters Most
Publisher
Viking
Editorial Review
"Does this book deliver on [its] promise of an effective way through sticky situations, whether 'with your baby sitter or your biggest client'? It does."-- The New York Times "These talented communicators blend a daunting array of disciplines into highly readable and practical advice."-- Booklist "Brilliant. . . . I've already re-read most of it. I'm using it. What more could a reader ask?"-- Tom Peters
About the Author
Douglas Stone, Bruce Patton, and Sheila Heen teach at Harvard Law School and the Harvard Negotiation Project. They have been consultants to businesspeople, governments, organizations, communities, and individuals around the world, and have written on negotiation and communication in publications ranging from the New York Times to Parents magazine. Bruce Patton is also a co-author of Getting to Yes. Each of them lives in Boston, Massachusetts. --This text refers to an out of print or unavailable edition of this title.
Language
English
Format
Paperback
Author
Bruce Patton, Sheila Heen Douglas Stone
Publication Date
3/11/2011