Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results

Name: Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results
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مواصفات Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results

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الناشر: McGraw-Hill
رقم الكتاب المعياري الدولي 13: 9781259588662
رقم الكتاب المعياري الدولي 10: 1259588661
وصف الكتاب: Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results BY Kay Kendall, Glenn Bodinson - PublisherMcGraw-Hill - Copyright: 2017 - ISBN: 9781259588662
عن المؤلف: Kay Kendall (Richardson, TX), is a principal and CEO of BaldrigeCoach, a professional consulting firm focused on helping organizations achieve exceptional performance. She spent more than 20 years as a quality executive leading large-scale change initiatives across diverse industries, including aerospace, semiconductor automation equipment, computers and storage devices, and pharmaceuticals. In addition to her background as a Lean Six Sigma Master Black Belt, Kay has extensive experience using the Baldrige Criteria, the Balanced Scorecard, Hoshin Kanri, and benchmarking to deliver superior results. Glenn Bodinson, FACHE (Richardson, TX) spent 24 years with AT&T (Western Electric and Lucent Technologies). He then founded BaldrigeCoach in 1989 to help organizations become more productive, profitable, and fun places to work through the power of Performance Excellence. As a Vice President with the Hogan Center, Glenn coached clients through a two-year program centered around creating an organizational culture of continuous improvement. Hogan Center clients went on to win five Baldrige Awards. Glenn is a Six Sigma Black Belt and Fellow of the American College of Healthcare Executives (FACHE).
اللغة: English
الكاتب: Kay Kendall, Glenn Bodinson
Language: English
رقم الطبعة: 1
تاريخ النشر: 2017
عدد الصفحات: 240