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Lean Six Sigma For Federal Services Hardcover English by Hundley M. Elliotte - 13/May/11

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Lean Six Sigma For Federal Services Hardcover English by Hundley M. Elliotte - 13/May/11 Details

Publisher
McGraw-Hill Education - Europe
ISBN 13
9780071765718
Book Description
Your handbook to successful LSS deployment in federal services Implementing Lean Six Sigma in a federal agency can be a vastly different process than applying it in the private sector; with government comes a host of unique challenges and complexities. Written by an author team that ranks among the few recognized LSS leaders who have worked directly with its deployment in the federal sector, Lean Six Sigma for Federal Services provides an overview of the key strategic elements when planning for LSS deployment in your organization. Numerous examples drawn from past and current deployments in the Internal Revenue Service, Naval Air Support Command, and other civilian and military agencies illustrate how to overcome constraints and challenges peculiar to government organizations. Table of Contents: ROI of Lean Six Sigma for the Federal Government; PART 1: How Lean Six Sigma Works in the Federal Space; Chapter 1: Profit vs. Mission Effectiveness; Chapter 2: Complexity and Regulations; Chapter 3: Authority and Accountability Challenges; Chapter 4: Initiative Overload; Chapter 5: Incentives and Motivation; PART 2: Thinking Strategically about Deployment in Your Organization; Chapter 6: Business Transformation: Best LSS practices from the private sector; Chapter 7: Initiative Management; Chapter 8: Strategy to Execution: Value Chain Optimization; Chapter 9: Human Capital Planning; Chapter 10: Financial Controls and Results Realization; Chapter 11: Case Study; Epilogue; Appendix 1: Highlights on Lean Six Sigma
About the Author
Mark Price is a senior executive-Accenture Management Consulting and coauthor of the bestselling The Lean Six Sigma Pocket Toolbook. Walter Mores is a senior executive-Accenture Management Consulting supporting Health & Public Service clients. Hundley M. Elliotte is a senior executive and leads the Process Performance Global Offering Group within Accenture Management Consulting. Accenture, one of Fortune's 50 Most Admired Companies, has more than 211,000 employees serving clients in more than 120 countries. The firm is an established leader in management consulting, helping public sector clients achieve high performance across the globe. Drawing on the extensive experience of its 13,000 management consultants globally, Accenture Management Consulting helps clients move from issue to outcome with pace, certainty, and strategic agility.
Language
English
Author
Hundley M. Elliotte, Walter Mores, Mark Price
Publication Date
13/May/11
Number of Pages
192

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