Take action and become a participant in public administration with PUBLIC ADMINISTRATION: AN ACTION ORIENTATION. You'll learn how to influence the operations of public agencies--helping them learn to affect positive changes, regardless of whether they are working outside the agency as citizens or within the agency as managers. With a strong emphasis on ethics, PUBLIC ADMINISTRATION increases your chances of being effective by developing such personal and interpersonal skills as personal management, communication, delegation, motivation, and decision making. Important topics such as nonprofit management, the global dimensions of public administration as well as organizational theory are covered.