DELIVERY & CLAIM: Plan will be E-mail Fulfilled, No Physical Kit will be sent. After ordering, for plan related details, check 'Buyer/Seller messages' under Message Center at "amazon.ae/msg" or check your Amazon registered email ID.You can raise a claim/enquire about refunds/enquire about tax invoice by contacting our helpline +971 4 581 3613 and share your order ID and we will take care of the rest.
VALIDITY: Salama Care Extended Warranty Plan begins the day after your manufacturer warranty end date and will be valid for a subsequent period of Twelve (12) or Twenty-Four (24) months or Thirty-Six (36) months (as per plan opted by the customer). Extended warranty plan is applicable on New devices or appliances and Plan is valid only if purchased with a valid product from Amazon in the same cart or if purchased within 30 days post product purchase.
WHAT'S COVERED: Salama Extended Warranty Plan provides coverage for cost of repair for covered inherent mechanical and electrical breakdown. Your product will be repaired and returned to you in a specified amount of time. In case of total loss/ Product is not repairable, replacement of the same model will apply, if the same model is not available then Salama will reimburse the eligible amount in the form of Amazon gift coupon. Please refer T&Cs sent via welcome e-mail.
FULFILLMENT: Unlimited number of claims with UAE-wide coverage and free pickup and delivery service.
